Refund policy

Return & Refund Policy

At Elaree, we carefully check every order before dispatch. Returns or refunds are accepted only if an item is received damaged, defective, incorrect, or incomplete.

Eligibility for a Return
A return request must be made within 7 days of delivery.
Please contact us through WhatsApp at 0327 0710455 or email elareeofficial@gmail.com.
Share your order number, clear photos or a short video of the issue, and a brief description.
The item must be unused, unworn, unwashed, and in its original packaging with all tags attached.

Non-Returnable Items
We do not accept returns or refunds for reasons such as change of mind, incorrect size selection, dislike of colour or design, or items that have been worn, washed, altered, or damaged after delivery.

Return Process
Once your request is reviewed and approved, our customer-care team will guide you through the return process. Please do not send any item back without approval.

Refunds and Replacements
For approved defective or incorrect items, Elaree may offer a replacement, store credit, or refund depending on product availability and the nature of the issue. Approved refunds are processed through the original payment method or another mutually agreed method.

Contact Us
Elaree
House #50, Sunehri Chowk, Saeed Abad, Faisalabad, Pakistan
WhatsApp: 0327 0710455
Email: elareeofficial@gmail.com